Now Hiring - Business Development Representative in Thomasville, NC

NC Trailers is seeking a BDR (Business Development Representative), who is a member of the Sales & Financing Team. This role focuses on assisting customers via phone, text, and email.

Our purpose is to thrive together with our team, customers, partners, and community.
We hire, train, make decisions, hold each other accountable, and form habits from our values.

Our core values are:

• Thrive together: Support impactful moments
• Own it! Follow the process every time
• Always show gratitude: Show sincere appreciation daily
• Be the solution: Say “Yes” and overcome obstacles
• Take the initiative: Find ways to help
• Grow: Individually and as a company

NC Trailers has been family owned & operated since 1996. We provide the best in customer service and top-quality trailer products at an affordable price. We are very proud to have the highest customer service rating in the state! We serve customers from Greensboro, Thomasville, High Point, Winston-Salem, Asheboro, Lexington, and beyond.

Learn more about us and our values in this video!

Reports to: BDC Manager / Sales Manager

Primary job responsibilities:

• Answer incoming sales calls, emails and messages
• Enter customer leads into CRM
• Follow-up with potential customers via phone, email and text messages
• Set appointments
• Take deposit payments

Skills/Qualifications:

• Experience in retail sales (same field or similar field)
• Experience assisting customers with sales or customer service through phone calls or messages
• NCDL required; Dealers sales license and Notary (preferred or ability to obtain)
• Strong ability and willingness to follow phone scripts and established processes
• Exceptional verbal and written communication skills
• Basic math skills and ability to pass a math assessment

Work Hours:

• Monday-Friday: 8:15am-6:00pm
• Saturday: 8:45am-3:00pm
• Every Sunday off; Off one day during the week (T, W, or Th)

Work Environment:

• Fast-paced, collaborative environment
• Computer systems: Google Docs or Microsoft Office, email, CRM (Customer Relationship Management) and DMS (Dealership Management System)

Salary information:

Individuals in the level 1 position have total compensation plans in the range of $35,000 to $50,000 annually, including performance based incentives. There are three levels for the BDC representative career path.

Benefits:

• Health Insurance
• 401(k) plan + Employer match on up to 5% of employee contribution
• Company-paid holidays
• Paid time off

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